Job Description
Job Description:
\tThe Level 3 NOC Analyst is responsible for monitoring, maintaining, and troubleshooting the health of the organization's network infrastructure and systems.
\tThis role involves providing advanced technical support, ability to resolve network issues. The Level 3 NOC Analyst will act as an escalation point for Level 1 and Level 2 analysts, provide mentorship, collaboration. Ability to isolate availability and performance issues, leading towards site outages, as they occur.
\tReports To NOC Shift Supervisor
\tMonitoring the network devices and infrastructure. Respond to alerts and incidents, performing diagnostics. Escalate issues as needed to Level 3 support or other support teams as needed. Create, Log, Track incident tickets, ensuring accurate documentation and timely response.
\tUtilize network monitoring tools, proactively monitoring network health, device availability.
\tAbility to troubleshoot routers and switches, conduit to the network engineering team
\tKeen awareness to NOCs Standard Operating Procedures (SOP)and Runbooks
\tClear understanding of NJTs network topology to quickly isolate problems, minimizing MTTR.
\tLead Analyst in charge to identify, isolate, and restoration of services to remote locations.
\tSenior team member, work collaboratively and gatekeeper to network engineering group.
\tParticipate in ongoing training, professional development and remain current with technologies.
\tMust have flexibility to work alternate shifts when required, nights, weekends, and holidays.
\tResponsibilities as outlined by the NOC Shift Supervisor in charge.
\tKnowledge of ITIL processes, best practices and workflow.
\t3 to 5 years, advanced experience in network operations, technology and support
\tExperience with SolarWinds system or similar NMS systems, toolsets, (Power User). Required
\tClear understanding (TCP/IP, TELNET, SSH, TRACEROUTE, DNS,DHCP, VLANS, Routing and Switching)
\tCertifications such as CompTIA Network+, or equivalent a plus
Job Description Job Description Police Officer Cadet Sponsorship Program The City of Winter Garden Police Departmentis currently seeking qualified candidates for ourPolice Officer Cadet Sponsorship Program,which includes(1)being paid as a full-time City employee...
...Benefits:Health insurancePaid time offTraining & development401(k) matchingCompetitive salaryConstruction Foreman Job PostingWe are hiring an experienced Construction Foreman to lead daily field operations, supervise crews and subcontractors, maintain job site...
...Work From Home - Customer Service Representative - 40 Hrs Per Week Join ECS as a Virtual Customer Support Agent. Our company is... ...customers make travel arrangements for a cruise, coordinating roadside assistance for stranded motorists, assisting customers to navigate a...
...Monday Night Brewing is an award-winning craft brewery based out of Atlanta, with a distribution footprint across Georgia, Alabama, Tennessee, and North Carolina. We currently operate two taprooms in Atlanta, GA, a brewpub in Birmingham, AL, a taproom in Nashville, TN,...
...possibilities We Want to Talk to You!The Difference You Make:Santander Corporate & Investment Banking (SCIB) is looking for an Analyst to join the Export & Agency Finance (EAF) team in the US, with a primary focus on Latin America and Multilateral Agencies (MLAs).This role...