Job Description

Job Description

Job Description

Vivant Corp – Low Voltage Field Service Technician

Location: Farmers Branch, TX (Dallas–Fort Worth Area)
Job Type: Full-Time
Work Location: On-site
Travel: Approximately 25% (primarily local DFW with occasional out-of-market travel)

Vivant is looking for an experienced Low Voltage Field Service Technician to join our growing team.

Our technicians install and support the technology infrastructure that keeps businesses running — including network systems, Wi-Fi, security cameras, VoIP phone systems, and other low-voltage solutions.

You will support mission-critical technology environments for restaurants, retail locations, healthcare facilities, and multi-location businesses where reliability and uptime matter.

This role is ideal for a technician who takes pride in quality work, enjoys solving problems, works independently, and wants to make a direct impact for customers.

Earn a $1,500 bonus after your first 90 days by successfully meeting performance expectations, including:

• Meeting required performance KPIs
• Maintaining excellent attendance and reliability expectations, including no unapproved absences during the first 90 days
• Completing projects accurately and on schedule
• Following installation standards, SOPs, and project requirements
• Demonstrating strong communication and customer service

As a Low Voltage Field Service Technician, you will:

• Install and troubleshoot commercial low-voltage systems
• Build and organize MDF/IDF network racks
• Perform rack-and-stack deployments, including:
• Routers
• Switches
• Patch panels
• Network equipment
• Pull, terminate, test, and label:
• CAT5e/CAT6 cabling
• Coaxial cabling
• Install and troubleshoot:
• Wireless Access Points (WAPs)
• Security cameras
• VoIP phone systems
• POS systems
• TVs and digital menu boards
• Audio systems
• Access control systems
• Troubleshoot network connectivity issues at customer locations
• Configure and troubleshoot basic networking equipment
• Complete projects according to the Statement of Work (SOW)
• Provide accurate documentation, photos, and project updates
• Follow company installation standards and procedures

You are someone who:

• Shows up on time, prepared, and professional
• Takes ownership of your work from start to finish
• Communicates clearly with customers and internal teams
• Solves problems independently and thinks critically
• Pays attention to details
• Completes projects correctly the first time
• Follows processes and installation standards
• Documents work thoroughly with accurate notes, photos, and updates
• Manages your time effectively and takes ownership of your schedule

If you take pride in your craftsmanship, enjoy solving technical challenges, and want to be part of a team that values reliability and ownership, we want to meet you.

Requirements

• High school diploma or equivalent required.
• 3+ years of commercial low-voltage field technician experience.
• Minimum of 2 years of experience installing, configuring, and troubleshooting network equipment.

• Experience installing and troubleshooting:
• Network racks and structured cabling
• Routers and switches
• Wireless networks
• VoIP phone systems
• Security cameras
• Ability to work independently at customer locations with minimal supervision

Strong understanding of:

• LAN/WAN networking
• Static and dynamic IP addressing
• Basic network troubleshooting
• Windows operating systems
• Router and switch configuration
• Network terminology and equipment

Experience with:

• MPOE and DMARC environments
• Extending circuits from DMARC/MPOE to network racks
• 66-block and 110-block terminations
• Phone wiring

Must be able to troubleshoot using basic networking tools, including:

• Ping
• Traceroute
• Command Prompt utilities

Technicians must have:

• Reliable transportation and valid driver's license
• Cellphone
• Standard low-voltage tools, including:
• Drill
• Cable toner
• Cable tester
• Crimpers
• Punch-down tools
• Butt set
• Digital multimeter
• Label maker
• Ladder
• Basic hand tools

• Monday-Friday, typically 8:00 AM–5:00 PM
• Some projects require extended hours or weekend work
• Primarily serving the Dallas–Fort Worth market
• Approximately 25% travel outside the local market

Some projects may require extended driving to customer locations, including occasional longer-distance assignments. Reliability, flexibility, and time management are essential.

At Vivant, you are more than an installer. You are the person customers trust to keep their business connected.

Your work directly impacts restaurants, retail locations, healthcare facilities, and commercial businesses across the country.

Join a team where your craftsmanship directly impacts the reliability and success of businesses every day.

Benefits

• Service Incentive Leaves
• Company Events
• Healthcare Plans
• Paid Training 
• Opportunities for Promotion
• Holiday Cash Gift 
• Recognition and Rewards

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