Job Description

Logistics & Operations Specialist

Since 1999, ITEC has delivered mission-critical support to the DoD and Intelligence Community. Now part of ManpowerGroup Public Sector (MGPS), we continue that work with expanded capabilities. Employees hired through this process will join MGPS and receive a comprehensive benefits package and competitive pay.

U.S. Citizenship Mandatory: Due to our US federal government contract, candidates for this position are required to be a US Citizen and will be subject to a background investigation.

We are seeking a Logistics & Operations Specialist to fully own U.S. logistics operations for our biomedical device business. This is an individual contributor role with no people management responsibilities, but with end ? to ? end accountability for shipping, inventory, demo equipment, and cross ? functional coordination.

This role is ideal for someone who thrives in a fast ? paced startup environment, is highly service ? motivated, and enjoys being the go ? to person for making logistics run smoothly.

Job Responsibilities:

• Own all U.S. inbound and outbound logistics operations.
• Coordinate domestic and international shipments to customers, clinical sites, and internal stakeholders.
• Manage shipping vendors, carriers, and documentation.
• Ensure timely, accurate, and compliant deliveries

Inventory Management

• Maintain accurate inventory tracking for medical devices (40,000+last year).
• Monitor inventory levels, reconcile discrepancies, and support demand planning.
• Manage storage, distribution, and organization of devices.
• Support audits, cycle counts, and inventory reporting.

Demo Kit Management

• Own the demo kit lifecycle, including check ? in, check ? out, refurbishment, and redeployment.
• Track demo equipment usage and availability.
• Coordinate shipments for sales demos, training, and evaluations.
• Ensure demo kits are complete, functional, and ready for customer-facing use.
• Act as Cross ? Functional Interface Supply Chain/Procurement/Operations/Compliance
• Serve as the primary logistics point of contact for sales, clinical, customer success, and leadership.
• Provide clear communication and responsive service to internal stakeholders.
• Troubleshoot shipping, inventory, or demo-related issues quickly and professionally
• Process Ownership & Improvement.
• Establish, document, and improve logistics and inventory processes.
• Scale systems and workflows as company volumes grow.
• Ensure compliance with company policies and applicable regulations.

Required Skills:

• 4+ years of experience in logistics, operations, inventory management, or fulfillment.
• Experience handling physical products at scale (medical device, healthcare, hardware, or regulated products strongly preferred).
• Strong organizational and problem-solving skills.
• Comfortable working independently and owning a functional area end ? to ? end.
• High service orientation with strong communication skills.

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